Terms and conditions

Last updated: 01/09/2023

Please take the time to read these Terms and Conditions (“Terms”) before using, visiting, viewing, purchasing from, or accessing AMF Coaching & Consulting and its sub-domains, affiliated sites and social media pages and accounts of LinkedIn, Facebook and Instagram. (“Site” / “Sites”).

The Sites and all of the visual and written resources and information contained therein, including but not limited to blog posts, designs, documents, e-mails received from AMF Coaching & Consulting email lists and sequences, courses, coaching services, templates, contracts, forms, workbooks, website materials, and tools  (“Contents, Services, and/or Products”) are owned by AMF Coaching & Consulting (“We”, “Us” Our”).

These terms apply to all Users, Visitors, Viewers, Subscribers, Clients, and/or Customers of our Sites (“User”, “You”, and/or “Your”) and govern your use of, access to, and/or purchase from our Sites.

Your Consent

By using, visiting, viewing, downloading, purchasing and/or accessing our Contents, Services, and/or Products, you are consenting and agreeing to be bound by these Terms.

You further warrant and acknowledge to reading these Terms or at the very least, had the opportunity to read them and chose not to do so.

You represent and warrant that you are at least 18 years of age.

If you do not agree to ALL of these Terms, you are prohibited from using, visiting, viewing, downloading, purchasing or accessing any of our Contents, Services and/or Products.

Personal Information

In order to purchase our Services and/or Products, you may be required to provide personal information about yourself including but not limited to your name, email address, billing address, payment details and other personal information.

You agree to give only your own complete, accurate, correct and up to date information.

You shall not create a false identity or sign an agreement as someone else when using, visiting, viewing, downloading, purchasing and/or accessing our Sites.

While we strive to protect your personal information, no data transmission over the web can be guaranteed to be 100% secure. You agree that we cannot warrant the security of any information you transmit via the internet. When you transmit any personal information, you do so at your own risk.

Our Content are solely for Educational and Informational Purposes Only

The Contents, Services and/or Products stated in the Sites are of general nature and are not intended to be personalized financial/medical/legal advice.  All information and/or resources we share and provide are intended for private use and solely for informational and educational purposes only.

The Contents, Services and/or Products provided in or through our Sites pertaining to you, your business, career or any aspect of your life is not intended to be a substitute for a professional advice.

If you want a personalized advice specific to your situation, consider seeking the advice from a qualified professional in your locality or a professional that suits your individual circumstances.

We do not provide Medical or Mental Health Advice.

As a certified Mental Health First Aider , I am able to advice and recommendations on identifying signs and symptoms of common mental health disorders, supporting others who are suffering and signposting them to appropriate professional help. Use your personal discretion when applying this advice.

We are not holding ourselves as your doctor, physician, nurse, a medical professional (“Medical provider”) or Mental health provider.   We do not provide health care, medical or nutritional therapy services and neither are we diagnosing or attempting to diagnose, treat, prevent, or cure any physical, mental, or emotional issue, disease or condition. Nothing stated or posted in our Sites must be taken to be, the practice or medical, counselling, or professional advice or care.

Do not use this Site or any of our Contents, Services and/or Products if your mental or medical health care provider advice against it.

Use this Site and our Contents, Services and/or Products at your own risk. You should not rely on any information on this Site as substitute for, or replacement to a professional medical advice, diagnosis or treatment.

We do not guarantee any specific Results

While we make every effort to ensure that we accurately represent our Contents, Services and/or Products, and the value they provide, there is no guarantee that you will achieve specific results by following the techniques, ideas, tips or strategies in our Contents, Services and/or Products.

Your level of success in attaining the results claimed depends on several factors such as your background dedication, your skills, motivation, level of effort and commitment.

What we presented in our Site are examples of exceptional results. There is no guarantee that employing our techniques, ideas, tips or strategies, Contents, Services and/or Products will yield the same results.

We cannot be responsible for your own actions. You should use your own due diligence when you use our Contents, Services and/or Products.

Testimonials, Feedback and Positive Reviews are but examples

The testimonials, reviews, opinions, and statements presented on our Sites are applicable to the individuals depicted. They are but examples and there is no guarantee that you will achieve the same results achieved by other Users.

We do not claim that they are typical results that Users generally achieve. The testimonials are not necessarily representative of all those who use our Contents, Services and/or Products.

We do not guarantee or warrant any of our Contents, Services and/or Products

While every effort is made by Us to ensure that accurate information is disseminated in our Sites, we make no representation about the Contents, Services and/or Products and their suitability to any and every purpose.

Our Contents, Services and/or Products are provided “as is” and without express or implied warrant.

Any representation or warranty that might be otherwise implied is expressly disclaimed, including but not limited to implied warranties of merchantability and fitness for any particular purpose, and all warranties arising from course of performance, course or dealing or usage in trade.

We do not warrant that the Contents, Services and/or Products we provide are complete, reliable, current or error free. Neither do we warrant the accuracy, completeness or reliability of any Third-Party Links or services that you may find on our Sites. Any reliance you place on said Links, Contents, Services and/or Products is therefore strictly at your own risk.

You alone are Personally Responsible for your Actions

You acknowledge that you voluntarily used, viewed, purchased, subscribed to, downloaded from or accessed our Sites, Contents, Services and/or Products.  You alone are responsible for your choices, actions, and inactions. You agree to use your own judgment and due diligence before implementing any idea, suggestion, or recommendation from our Sites.

You agree that we are not liable to you or any third party

To the fullest extent permitted by applicable laws, you agree that we are not liable to you or others in any way or for any direct, indirect, special, incidental, consequential or punitive damages or claims, arising out of your use, visit, subscription to, download from, purchase from or access of our Sites, Contents, Services, and/or Products, including but not limited to, liability or damages caused by viruses contained in electronic files in our Sites or any linked Sites, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or your inability to access or Sites.

You agree that your sole remedy with respect to any claim arising out of your use of our Sites, Contents, Services, and/or Products is to cease using them.

Your posts and Recordings of Group/Personal Calls

When you submit comments, photos, posts, images, videos or other contributions (“Media”) to our Sites or any third-party Sites that we operate, you represent that you are the owner of such Media and that you are at least 18 years of age. You also give us permission to take your photographs, make video and/or audio recordings of you (“Photographs and Recordings”), during our calls, webinars, workshops or any other communications (“Communications”)

You authorize us to use your Photographs, including your image and likeness and to identify you as the person in the Photographs or the individual or author who submitted the Media, for any purposes including marketing, advertising or commercial activities.

At any time, or for any reason, we can elect to cease the use of your Media, Photographs.

You further agree to grant us intellectual property rights to Photographs without the need to ask permission from you or to compensate you, now or at any time in the future.

Payment Terms

When you Purchase any of our Services, and/or Products, you may use a bank transfer.   All invoices for services must be paid in full within ten (10) calendar days of the invoice date, including any bank charges.    

No Refunds

Due to the nature of our Services, and Products, you agree that all sales are final. You agree and understand that no refunds shall be issued, for whatever reason. If you have concerns or if there is anything we can do to ensure your satisfaction, please email Anna Fathallah at anna.fathallah@amfcoaching.ch


You may reschedule any sessions, provided that you give a notice 24 hours before the agreed appointment date. In case a notice is given less than 24 hours before the session, the session will be considered completed and payments will be forfeited, in which case, no refund will be given.

In the event that you fail to join a session within 10 minutes from the agreed appointment time, we will forfeit any payments made and the session is deemed completed, in which case, no refund will be given. No extensions will be allowed in case we started late without fault on our part.


In case you abuse, breach or violate any of these Terms, our Privacy Policy and any other terms to which you agreed to with us, we will terminate your use or access to our Sites, Services, and/or Products, without refund, at our sole discretion and without the need to notify you.

We will not be responsible for any claims, damage or liability you may suffer arising from or in connection with such exclusion or discontinuance.

Assignment of Rights

You agree that we can assign, transfer, and subcontract our rights and/or our obligations as stated under these Terms without having to notify or wait for your consent. You are however not allowed to assign, transfer and/or subcontract your rights and/or obligations stated under these Terms.

Complaints and Arbitration Clause

If you have any complaints or grievance, contact us first at anna.fathallah@amfcoaching.ch so that we can resolve the dispute with you, to our mutual satisfaction as quickly and effectively as possible.

In case we are unable to amicably resolve the dispute, you agree to submit it to a binding arbitration to occur in or nearest to Basel, Switzerland.

You agree and hereby waive any right to class arbitration.  You further agree to conduct an arbitration solely based on your individual claim and/or entirely related to you claims against us.

You further agree that you shall be responsible for all the costs that are associated with initiating the arbitration proceedings and all administration costs related thereto.

You hereby understand and agree that you are waiving your right to a jury trial in any court of any jurisdiction, which would otherwise be available to you if not for this Arbitration Clause.

Any award or judgment that is issued by the arbitrator shall be binding.  The only award that can be issued to you is a refund of any payment made to us for the particular Service, Course or Product that you purchased from us. You agree that you are not permitted to seek additional damages, consequential, punitive or otherwise.

No relationship created

You agree that by using of our Contents, Services or Products, no joint venture, employment or agency relationship is created between you and us.

Entire Agreement

These Terms constitute the entire agreement between you and AMF Coaching & Consulting / Anna Mohamed Fathallah pertaining to our Sites, Contents, Services, and/or Products. These Terms supersede all and prior or contemporaneous agreements, representations, proposals and understandings between us.


In case any provisions of these Terms are held invalid, illegal or unenforceable, any other provisions or part thereof not affected shall remain valid, in full force and effect. The provision rendered invalid, illegal or unenforceable shall be changed or interpreted so as to best accomplish the objectives and purpose of the whole provision and/or these Terms.

Changes to these Terms

We reserve the right to update, replace, or change any part/s of these Terms without having to personally notify you. It is your responsibility to check these changes and to update yourself.

Any new Content, Services, and/or Products we add to our Sites shall be subject to these Terms. By remaining and continuously using and/or purchasing from our Site after we posted the modifications, you are deemed to have implicitly and voluntarily accepted the changes to these Terms.

Consent to Governing Law and Jurisdiction

These Terms, claims or disputes arising out of it shall be governed by the laws of Switzerland.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Anna.Fathallah@amfcoaching.ch

Transformation Begins with a Single Small Step

Ready to start your journey and transform your life?

Let’s start a journey together to find your true authentic self!

Subscribe To Our Newsletter
Enter your email to receive a weekly round-up of our best posts. Learn more!